![]() Click anywhere in the Messages section to open its details.On the other hand, in case you want to receive a copy of the new invoices you create in QBO, you can add your or company's email in the Copy (Cc) new invoices to address or Blind Copy (Bcc) new invoices to address fields in the Account and Settings page. Follow the on-screen instructions to complete the process.Type in your recommendation in the Share your feedback field.Your valuable feedback will be forwarded and reviewed by our Product Development team to help improve your experience while using the program. We take them as opportunities to improve the various features of our products. With this, I would encourage you to send suggestions or product recommendations. I can see how the benefit of being able to include Cc and Bcc emails in the customer details would aid you in managing sales and income transactions with QBO. Customers' email addresses won't automatically come up or populate in the Cc or Bcc fields when sending invoices. I'll also guide you in sending feedback and product recommendations.įor the time being, the option to include Cc and Bcc emails in the customer details is unavailable in QBO. Hello there, come to share some insights about including CC and BCC emails in the customer details in QuickBooks Online (QBO). Please post again or leave a comment in this thread if you have additional questions about this or anything else. įor more tips and other resources, visit our website for future reference: Self-help articles. Email a sales form or report to multiple email addresses.Add and manage customers in QuickBooks Online.For more information about managing emails and customers in QBO, consider checking out these articles: You can also do this directly in the Customer email section on an invoice. In the Email section, enter the email addresses separated with commas (,).Select the customer you want to update, then click Edit.In QBO, go to the Get paid
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